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  5. Santander Holdings USA, Inc.

Santander Holdings USA, Inc.

Details

Name: Santander Holdings USA, Inc.
Jurisdiction: Alabama
Legal type: Foreign Corporation
Status: Exists
Date of registration: 05 Nov 2008 (16 years ago)
Entity Number: 001-108-787
Register Number: 001108787
ZIP code: 36104
County: Montgomery
Place of Formation: Virginia
Principal Address: 75 State StreetBoston, MA 02109
Registered Office Street Address: 641 South Lawrence StreetMontgomery, AL 36104

Agent

Name Role Address
Corporation Service Company Agent 251 Little Falls DriveWilmington, DE 19808

CFPB Complaint

Complaint Id Date Received Issue Product
11555880 2025-01-15 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2025-01-15
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-15
11665827 2025-01-17 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-17
11621653 2025-01-19 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-19
11590949 2025-01-20 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Was not notified of investigation status or results
Sub Product Credit reporting
Date Received 2025-01-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-20
11524885 2025-01-14 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2025-01-14
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-14
11593677 2025-01-19 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2025-01-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-19
11594350 2025-01-19 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2025-01-19
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-19
11756632 2025-01-24 Managing the loan or lease Vehicle loan or lease
Issue Managing the loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Billing problem
Sub Product Loan
Date Received 2025-01-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-24
11283667 2024-12-26 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Notice to repossess
Sub Product Loan
Date Received 2024-12-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-26
11252059 2024-12-24 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2024-12-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-24
11208376 2024-12-18 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Indicated you were committing crime by not paying debt
Sub Product Auto debt
Date Received 2024-12-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-18
11196808 2024-12-18 Incorrect information on your report Credit reporting or other personal consumer reports
Tags Servicemember
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-12-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-18
11338086 2024-12-31 Managing the loan or lease Vehicle loan or lease
Issue Managing the loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Billing problem
Sub Product Lease
Date Received 2024-12-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-31
6376738 2022-12-29 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue You told them to stop contacting you, but they keep trying
Sub Product Auto debt
Date Received 2022-12-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-29
Complaint What Happened I had contacted the lender asking for them to remove me from the loan almost a year ago and they said they would get in contact with me that they would have too get it approved.. so here I am waiting and never heard anything from them I have tried everything asking to dispute it from my credit. I was young and XXXX at one time in my life I had a ex the other person on the account we split up and she took the car and jumped town I have not heard anything from her if I was in contact with the car I would have kept making on time payments, I em XXXX XXXX XXXX now and have XXXX kids Im happily married and would like too move on from this.
Consumer Consent Provided Consent provided
6784875 2023-04-02 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Was not notified of investigation status or results
Sub Product Credit reporting
Date Received 2023-04-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-02
Complaint What Happened 15 U.S.C 1666b A Creditor May not treat a payment on a credit card account under an open end consumer credit plan as late for any reason.
Consumer Consent Provided Consent provided
7281107 2023-07-20 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2023-07-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-20
Complaint What Happened I am reaching out to request the validation of a debt associated with an account. Additionally, I would like to explore the possibility of settling the account if validated while seeking an arrangement for the permanent deletion of the account from my credit report. I kindly request your assistance in providing the following information for debt validation : XXXX. Original creditor 's name and contact information. XXXX. Account number and date of debt inception. XXXX. Detailed breakdown of the claimed amount, including any interest or fees. XXXX. Supporting documentation demonstrating my liability for the debt. I kindly ask for your prompt support in providing this information within 30 days. To ensure fairness, I also request the suspension of any collection activities related to this debt until its validity is confirmed. Once the debt is validated, I am eager to discuss a settlement arrangement. Furthermore, I kindly request an agreement to permanently delete the account from my credit report upon successful settlement. This mutually beneficial arrangement would allow me to rebuild my credit history without the negative impact of this debt. I truly appreciate your understanding and cooperation in this matter. Please kindly reply to this email or arrange for an appropriate representative to contact me. I am available at the provided email address or phone number to discuss the next steps or provide any additional information required. Thank you for your attention, and I sincerely hope for your assistance in reaching a fair resolution.
Consumer Consent Provided Consent provided
6203227 2022-11-14 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2022-11-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-11-14
Complaint What Happened In XX/XX/2022 I made a full car payment, in XX/XX/2022 made weekly payments, in XX/XX/2022 made a full payment for the rest of XXXX and some of XXXX, and now in XXXX my car company is reporting I havent been paying at all they are trying to send me two payments in one month and then charging me extra late fees and reporting to the credit bureau Im not making payments. My car payment is due on the XXXX of every month on the XXXX of the current month they will post the next months bill on the account as well. It was corrected once this year with XXXX because of Covid-19 this time XXXX will not let me dispute it again the information is damaging my credit and is incorrect. My car is fiananced through Santander Consumers and they are now harassing me at work and my employer.
Consumer Consent Provided Consent provided
6282331 2022-12-05 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2022-12-05
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-05
Complaint What Happened There has been a complete Error this vehicle never belonged to me and was wrongfully put into my name using my social I have filled for identity theft and this has been more than a clerical error and has been on my credit report for years. I never authorized any vehicle repo or the vehicle at all and no one has responded to my case from these car companies. Please remove this from my credit report as this is not me at all.
Consumer Consent Provided Consent provided
6221326 2022-11-18 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Tags Older American, Servicemember
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Difficulty submitting a dispute or getting information about a dispute over the phone
Sub Product Credit reporting
Date Received 2022-11-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-11-18
Complaint What Happened My vehicle was repossessed on XX/XX/19. When I purchased the vehicle the air- conditioning system did not work. The salesman assured me that the problem would be corrected. It never was, the salesman quit the job and the dealership went into new management. The new owners would not work with me on any level.
Consumer Consent Provided Consent provided
10988273 2024-12-01 Incorrect information on your report Credit reporting or other personal consumer reports
Tags Servicemember
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2024-12-01
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-12-01
Complaint What Happened Santander Consumer USA with the following account information is reporting to the Credit Reporting Agencies as a Charge off since XXXX of XXXX on XXXX with a status of Account charged off. {$32000.00} written off. {$26000.00} past due as of XX/XX/XXXX. However, I have not received a 1099-C which Form 1099-C : Cancellation of Debt is required by the Internal Revenue Service ( IRS ) to report various payments and transactions made to taxpayers by lenders and creditors. These entities must file Form 1099-C if {$600.00} or more in debt was canceled or forgiven. Santander is also reporting inaccurate and inconsistent information across the different Credit Bureaus which is a violation of the FCRA. The amount of late payments are different with each bureau. The status of the account is also different across each Bureau. For Example, on XXXX, Santander Consumer USA shows an original balance of {$36.00}, XXXX with a last payment date of XX/XX/XXXX but does not disclose the amount and a past due balance of {$26000.00}. On XXXX, Santander reports no information from XXXX XXXXXXXX XXXX but reports XXXX of XXXX as 30 days past due, XXXX of XXXX as 60 days past due, and XXXX of XXXX as 90 days past due. In XXXX, Santander reports XXXX as 30 days past due, XXXX as 60 days past due, XXXX as 90 days past due, XXXX as 60 days past due, XXXX as 90 days past due with XXXX of XXXX being paid on time. In XXXX, Santander reports XXXX as 30 days past due, XXXX as 60 days past due, XXXX as 90 days past due and as a Charge off beginning in XXXX of XXXX. On XXXX, Santander Shows the date of the last payment in XXXX of XXXX in the amount of {$560.00}. Santander reports no information from XXXX XXXXXXXX XXXX but reports XX/XX/XXXX as 60 days past due, XXXX of XXXX as 60 days past due, XXXX of XXXX as 60 days past due, and XXXX of XXXX as 90 days past due. In XXXX, Santander reports XXXX as 60 days past due, XXXX as 90 days past due, XXXX as 120 days past due, XXXX as 90 days past due, XXXX as 120 days past due with XXXX of XXXX being paid on time. In XXXX, Santander reports XXXX as 06 days past due, XXXX as 90 days past due, XXXX as 120 days past due and as a XXXX off beginning in XXXX of XXXX. On XXXX, Santander reports remarks that read Charged off as bad debt|Profit and loss write-off. XXXX is currently reporting no payment history with a balance due of {$26000.00}.
Consumer Consent Provided Consent provided
6107526 2022-10-20 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Auto debt
Date Received 2022-10-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-10-20
Complaint What Happened I have spoken on the phone with this debtor a month ago and informed them that I have every intention on paying off the remaining debt over time, but I can't pay the entire amount in one lump sum because I am playing catch up with other bills at the time. I did verbally inform them that I can make chunk payments periodically to get the balance down until I'm in the position to pay off the remaining balance in one payment. However, I get calls from them every other day as if I wasn't already aware of the debt. This is a very abusive and aggressive tactic they are using to collect the debt and it's very aggravating. I am making strides towards paying off the balance but there is no need for this approach. Thanks, and hope to hear from you soon.
Consumer Consent Provided Consent provided
10974866 2024-11-29 Communication tactics Debt collection
Tags Older American, Servicemember
Issue Communication tactics
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue You told them to stop contacting you, but they keep trying
Sub Product Auto debt
Date Received 2024-11-29
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-29
Complaint What Happened XXXX XXXX XXXX XXXX Santander Consumer USA XXXX Car Sales- XXXX XXXX Encore XXXX XXXX Collections XX/XX/XXXX Title VIII of the Consumer Credit Protection Act provides and protects consumers against the deplorable Predatory lending practices use by Enterprise Car Sales representatives, the sellers who, in their urgency to meet sales quotas, XXXX unfair and deceptive tactics used by the lenders authorization to exploit the borrower. Enterprise Car Sales, and Santander Consumer USA, lured and coerced, using high-pressure sales tactics to rush XXXX XXXX XXXX XXXX the borrower into signing the car loan agreements without fully understanding the articulated terms. XXXX this car loan financing agreement with limited credit requirements, inflated income valuations by the seller, no documented resource verification, and offering a deal with extremely high interest rates and fees. Initially, in XX/XX/XXXX, XXXX XXXX was targeted through solicitations. Meanwhile, in negotiations with the XXXX XXXX XXXX, it was established that the conditions of the loan were to structure the monthly payment terms that would be reduce to a tentative payment amount of {$300.00} per month within XXXX of first payment. That Expressed verbal agreement between the Seller Agent, XXXX XXXX XXXX, Dealers Number XXXX, and the buyer, XXXX XXXX XXXX XXXX that reduce the contractual obligation of {$690.00} per month became the objective of the final sales agreement. However, that Implied agreement nevertheless was not honored nor implemented by Santander Consumer USA, the finance company, as promised by the seller as a condition of the purchase agreement, which breach that agreement and became the central point of contention between the parties. A Breach of Contract occurred by the seller when the Expressed conditions of the sale of the vehicle failed to ensure that the reduction in monthly payment through refinancing the original contract did not prevail. Furthermore, the XXXX XXXX XXXX that secured the purchase, later after the purchase then cancelled the insurance policy based on eligibility technicalities. Return of the product/XXXX XXXX XXXX to Santander Consumer USA XXXX was initiated in XX/XX/XXXX. The XXXX XXXX XXXX has a generous XXXX grace return period choose not to retrieve their vehicle until several months later. An interest rate of 29 % is considered unconscionable and deemed grossly unfair or oppressive. The courts may consider XXXX XXXX financial situation and the lenders conduct. XXXX XXXX was in a desperate situation and the lender took advantage of this, by inflating the interest rate which might be deemed unconscionable. XXXX XXXX, debit collection acquired Santander Consumer USA without investigating the breach of contract facts of the account, that Enterprise Car Sales breached the original contract by falsely Expressed through a verbal agreement between the Seller Agent, XXXX XXXX XXXX terms that would be reduce to a tentative payment amount of {$300.00} per month. XXXX XXXX, the Debt Collection Agency is reporting the purchased debt to the Credit Report outlets as leverage to coerce payment of this alleged debt. Pursuant to 15 U.S. Code 1692c - Communication in connection with debt collection, and Debt Collections Practices Act ( FDCPA ), XXXX XXXX XXXX not engage in any conduct that is contemptuous harassment, and oppressive abuse by continual mail correspondence after an expressed please cease and desist all contact related to Santander Consumer USA was returned on their invoice dated XX/XX/XXXX via United States Postal Service First Class mail. Through that continuum of communication that overtly holds the misrepresentation of debt is now tied to my consumer report and subsequent credit under-rating is used to coerce, bully and browbeat the borrower into submission is intentional. This situation involves several concerning elements, including predatory lending practices, breach of contract, and unconscionability. Here 's a breakdown of the key issues : 1. Predatory Lending Practices : Enterprise Car Sales and Santander Consumer USA used high-pressure sales tactics to rush XXXX XXXX XXXX into signing the car loan agreements without fully understanding the terms. This included offering loans with limited credit, inflated income valuations, and extremely high interest rates and fees. 2. Breach of Contract : There was an expressed verbal agreement between XXXX XXXX XXXX the seller agent and XXXX XXXX XXXX ( the buyer ) to reduce the monthly payment to {$300.00} per month within 30 days of the first payment. However, this agreement was not honored by Santander Consumer USA, leading to a breach of contract. XXXX cancelled the insurance policy initially offered to cover any damages not more than 20 days after the purchase. 3. Unconscionability : The interest rates and fees associated with the loan were deemed grossly unfair or oppressive, which can be considered unconscionable in legal terms. Courts may consider the borrower 's financial situation and the lender 's conduct when determining if a rate is unconscionable. 4. Fair Debt Collection Practices Act ( FDCPA ) regarding : XXXX XXXX, which acquired the Santander Consumer USA alleged debt, engaged in conduct that is harassing or oppressive. The FDCPA prohibits debt collectors from using deceptive or abusive practices to collect debts. Given these deplorable issues and pursuant to 15 U.S. Code 1692k - Civil liability, XXXX XXXX XXXX has been given legal advice to explore potential remedies, such as filing a civil complaint in US District Court, as well as filing an official complaint with the Consumer Financial Protection Bureau ( CFPB ) and Federal Trade Commission pursuing legal action for breach of contract, predatory lending practices, and the illegal harassment by a debt collection agency after a cease and desist request had been issued. Respectively, XXXX XXXX XXXX
Consumer Consent Provided Consent provided
10322401 2024-10-02 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2024-10-02
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-10-02
Consumer Consent Provided Consent not provided
10365088 2024-10-06 Struggling to pay your loan Vehicle loan or lease
Issue Struggling to pay your loan
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Denied request to lower payments
Sub Product Loan
Date Received 2024-10-06
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-10-06
Complaint What Happened Date opened XX/XX/XXXX, XXXX Due to financial hardship payments were late. XXXX, XXXX Total amount XXXX. Past due amount XXXX. I have XXXX missed payments. Company will not delete off credit report.
Consumer Consent Provided Consent provided
10252224 2024-09-26 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product I do not know
Date Received 2024-09-26
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-09-27
Consumer Consent Provided Consent not provided
10363505 2024-10-06 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2024-10-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-06
Consumer Consent Provided Consent not provided
10750066 2024-11-10 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Credit card debt
Date Received 2024-11-10
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-10
10792478 2024-11-13 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2024-11-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-13
Consumer Consent Provided Consent not provided
10717682 2024-11-07 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-11-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-07
Consumer Consent Provided Consent not provided
6875764 2023-04-23 Getting a loan or lease Vehicle loan or lease
Issue Getting a loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Fraudulent loan
Sub Product Loan
Date Received 2023-04-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-23
Consumer Consent Provided Consent not provided
10030338 2024-09-05 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2024-09-05
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-09-05
Consumer Consent Provided Consent not provided

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