11597909
|
2025-01-20
|
Problem with a purchase or transfer
|
Prepaid card
|
|
Issue |
Problem with a purchase or transfer
|
Timely |
Yes
|
Company |
Skrill USA, Inc.
|
Product |
Prepaid card
|
Sub Issue |
Card company isn't resolving a dispute about a purchase or transfer
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2025-01-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-20
|
|
3314949
|
2019-07-22
|
Other service problem
|
Money transfer, virtual currency, or money service
|
|
Issue |
Other service problem
|
Timely |
Yes
|
Company |
Skrill USA, Inc.
|
Product |
Money transfer, virtual currency, or money service
|
Sub Product |
International money transfer
|
Date Received |
2019-07-22
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-07-22
|
Consumer Consent Provided |
N/A
|
|
9487692
|
2024-07-11
|
Unexpected or other fees
|
Prepaid card
|
|
Issue |
Unexpected or other fees
|
Timely |
Yes
|
Company |
Skrill USA, Inc.
|
Product |
Prepaid card
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2024-07-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-07-11
|
Complaint What Happened |
I ordered a card and never received it which I had to pay XXXX for the card they cancelled it said they would refund my XXXX dollars and then turned around and took my last XXXX dollars to order another one without my consent
|
Consumer Consent Provided |
Consent provided
|
|