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Blockchain.Com, Inc.

Details

Name: Blockchain.Com, Inc.
Jurisdiction: Alabama
Legal type: Foreign Corporation
Status: Exists
Date of registration: 09 Mar 2020 (5 years ago)
Entity Number: 000-744-706
Register Number: 000744706
ZIP code: 36104
County: Montgomery
Place of Formation: Delaware
Principal Address: 387 PARK AVE SOUTH 5TH FLNEW YORK, NY 10016
Registered Office Street Address: 641 SOUTH LAWRENCE STREETMONTGOMERY, AL 36104

Agent

Name Role Address
CORPORATION SERVICE COMPANY INC Agent 251 LITTLE FALLS DRIVEWILMINGTON, DE 19808

CFPB Complaint

Complaint Id Date Received Issue Product
8924952 2024-05-04 Confusing or missing disclosures Money transfer, virtual currency, or money service
Issue Confusing or missing disclosures
Timely Yes
Company Blockchain.com, Inc.
Product Money transfer, virtual currency, or money service
Sub Product Virtual currency
Date Received 2024-05-04
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-05-04
Complaint What Happened On the XXXX XXXXXXXX XXXX, my crypto account that I have been using for about 4 years now refused to open. I had bitcoin worth about {$1300.00} in the account so open several tries it finally let me login in the XXXX XXXXXXXX XXXX and now asking me to verify my identity. I submitted all documentation asked including a selfie picture. Afterwords I waited for about a week without any response so I contacted support and they said they were working on it so I calmed down. After XXXX weeks still nothing. My complain with ticket # XXXX. I kept reporting, and now support doesnt respond to my complains no more. My verification has been under review for more than XXXX business days now. Currently they are not allowing me to login to see and access my funds. Whenever I try logging in it saying wrong password but Im very sure its the right one. Please this is really frustrating and heartbreaking. I feel Im being scammed and Im not going to get my money back. This is all my saving. Please help
Consumer Consent Provided Consent provided

Date of last update: 15 Aug 2024

Sources: Alabama Secretary of State