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Capio Partners, LLC

Details

Name: Capio Partners, LLC
Jurisdiction: Alabama
Legal type: Foreign Limited Liability Company
Status: Exists
Date of registration: 05 Feb 2008 (17 years ago)
Entity Number: 000-615-426
Register Number: 000615426
ZIP code: 36104
County: Montgomery
Place of Formation: Texas
Principal Address: 2250 SATELLITE BLVD STE 210DULUTH, GA 30097
Registered Office Street Address: 2 NORTH JACKSON ST., SUITE 605MONTGOMERY, AL 36104

Activities COLLECTION OF DELIQUENT ACCOUNTS RECEIVABLES

Agent

Name Role Address
C T CORPORATION SYSTEM Agent 2 NORHT JACKSON STREET SUITE 605MONTGOMERY, AL 36104

CFPB Complaint

Complaint Id Date Received Issue Product
11404338 2025-01-06 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Medical debt
Date Received 2025-01-06
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-06
11044763 2024-12-05 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Medical debt
Date Received 2024-12-05
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-12-05
Complaint What Happened To Whom It May Concern, I am writing to formally file a complaint regarding fraudulent medical debt collection resulting from identity theft. I have been contacted by your organization about a medical debt that I believe is not mine and was incurred as a result of someone using my personal information without my consent. Below are the details related to this issue : My Full Name : XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX # Lot : XXXX XXXX, Alabama XXXX Phone Number : ( XXXX ) XXXX Account Number ( if applicable ) Date ( XXXX ) of Service ( if applicable ) XXXX XXXX I have reason to believe that the medical debt in question was incurred through identity theft for the following reasons : 1. Unfamiliar Provider : I do not recognize the healthcare provider ( s ) listed in your communication and have never received services from them. 2. Unfamiliar Medical Procedures/Charges : The specific medical services and charges listed are unfamiliar to me, and I have not authorized or undergone any of the listed procedures. 3. Report of Identity Theft : I have already reported the theft of my personal information to the [ police department, identity theft protection service, or relevant authority ], and a case has been opened to investigate the unauthorized use of my personal details. ( Include police report number if applicable. ) Given this situation, I request the following actions be taken immediately : 1. Immediate Halt to Debt Collection Cease all collection attempts and reporting of this fraudulent debt to any credit reporting agencies until this issue is resolved. 2. Verification of Debt Please provide a complete, detailed account of the debt, including the name of the medical provider, dates of service, and the charges in question. I will need to review this information to confirm whether it is related to my identity theft case. 3. Identity Theft Documentation I request that your organization work with me to resolve this issue by accepting a copy of the police report and/or identity theft affidavit I have filed, to show that the charges are not mine and were incurred fraudulently. 4. Investigation and Resolution I request that you conduct an investigation into the fraudulent nature of this debt and provide me with written confirmation that it will be removed from your records and my credit file if the debt is found to be fraudulent. Failure to take these actions or to continue collection efforts on this fraudulent debt will result in further legal action, including filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), the state Attorney Generals office, and any other relevant agencies. Please acknowledge receipt of this complaint and provide a response within XXXX business days Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX XXXX
Consumer Consent Provided Consent provided
11010443 2024-12-04 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2024-12-04
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-12-04
Consumer Consent Provided Consent not provided
5006842 2021-12-14 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Medical debt
Date Received 2021-12-14
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-12-14
Consumer Consent Provided Consent not provided
4487419 2021-06-23 Written notification about debt Debt collection
Tags Servicemember
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Other debt
Date Received 2021-06-23
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-07-19
Complaint What Happened I never received anything from this company ( ASSETCARE LLC according to XXXX ). The report says the original creditor is " XXXX XXXX XXXX XXXX '' in which I'm not sure what health organization that is but I do reside in XXXX Alabama. I have not had any procedures or treatment done and do not understand this collection for {$1400.00} when I have never even received billing ( because I haven't had anything extensive done ). I feel like it is some type of Medical scam. I filed a dispute with XXXX in which the result came back as " Accurate as verified by filer. '' which I find concerning. It seems like " one word over another ... ..just because ''. It's accurate because they say so? I ask for proof of some sort. If the CFPB reviews my credit report it will show that my wife and I have NEVER missed paying on anything we owe. I will let this process take it's course before seeking legal counsel. I'm not going to be victimized into paying for something from a collection agency that I know doesn't exist.
Consumer Consent Provided Consent provided
3250825 2019-05-22 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Medical debt
Date Received 2019-05-22
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2019-05-22
Complaint What Happened I attempted to have a XXXX removed from my right eye. Dr XXXX XXXX made a mistake during the XXXX and several pieces of the XXXX XXXX XXXX and migrated to the back of my XXXX. As a direct result of his error, I needed a second XXXX, by Dr XXXX XXXX ( a XXXX XXXX ). The end result is that I am Legally XXXX in my right eye ( 20/450 ). I paid Dr XXXX But I did NOT pay all of Dr XXXXHospital bills. Because I would have never NEEDED the 2nd XXXX if Dr XXXX did his job correctly. I do not see the logic of paying for who caused me to be XXXX. Would you? The bill was something like $ XXXX and change.... XXXX I chose not to sue Dr XXXX because I am not the litigious type of person. Apparently they do NOT feel the same way....
Consumer Consent Provided Consent provided
6294929 2022-12-07 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Capio Partners, LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2022-12-07
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-01-03
Consumer Consent Provided Consent not provided
2705769 2017-10-18 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Medical debt
Date Received 2017-10-18
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2017-10-18
Complaint What Happened On XXXX XXXX I received all of my credit reports and a account from XXXX XXXX is reporting negative information about a collection that is Not mine. I paid the original Creditor on the day of service. And my insurance company paid the difference.. i have no knowledge of owing XXXX Partners and has never received any information validating a debt with XXXX.. I disputed this information with all credit reporting agencies and its still reporting negatively on my credit files..
Consumer Consent Provided Consent provided
10824300 2024-11-17 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Capio Partners, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-11-17
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-17
Consumer Consent Provided Consent not provided
871946 2014-05-28 Cont'd attempts collect debt not owed Debt collection
Issue Cont'd attempts collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Medical
Date Received 2014-05-28
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2014-05-28
Consumer Consent Provided N/A
567693 2013-10-23 Communication tactics Debt collection
Tags Servicemember
Issue Communication tactics
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Medical
Date Received 2013-10-23
Submitted Via Phone
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2013-10-24
Consumer Consent Provided N/A
1437294 2015-06-25 Disclosure verification of debt Debt collection
Issue Disclosure verification of debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Not given enough info to verify debt
Sub Product Medical
Date Received 2015-06-25
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2015-06-25
Complaint What Happened Capio Collections bought an old medical debt of mine. Instead of updating the Credit Burearu with the new information on the same account, they created a new account number with the same debt. I was n't even aware the account had been sold until I contacted the original debt holder, and they told me. I called to make arrangements with them XX/XX/XXXX, and after I called they proceeded to report the account as new debt a week later. I believe the limits to the amount of time an account can report are in place to protect consumers from lasting financial damage due to hardships. I have worked extremely hard to get my credit corrected, and pay off all the old medical collections I could. I believe this account has aged enough to come off of the report, and then the orignal debtor changes the amount, sells the account, and puts it back on as new debt. My husband and I are trying to purchase a home, and this is a huge barrier for us. I believe these type of practices by debt collectors should be considered unlawful. I would like for Capio to either update the original entry, or if by law it has already come off the report, then remove the new entry. This company should not be able to re-penalize me for 7 year old debt. The account number is XXXX. I would be happy to work something out with them if they would report this accurately to my credit report. This is the second incident this year I 've had with a debt collection agency using tactics such as these.
Consumer Consent Provided Consent provided
1827115 2016-03-10 Cont'd attempts collect debt not owed Debt collection
Tags Servicemember
Issue Cont'd attempts collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt is not mine
Sub Product Medical
Date Received 2016-03-10
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2016-03-10
Consumer Consent Provided Consent not provided
3120872 2019-01-09 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2019-01-09
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2019-01-09
Consumer Consent Provided Consent not provided
7508965 2023-09-06 Incorrect information on your report Credit reporting or other personal consumer reports
Tags Servicemember
Issue Incorrect information on your report
Timely Yes
Company Capio Partners, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2023-09-06
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-09-06
Consumer Consent Provided Consent not provided
10666352 2024-11-03 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Capio Partners, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-11-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-03
Consumer Consent Provided Consent not provided
8352674 2024-02-15 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Medical debt
Date Received 2024-02-15
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-02-15
Complaint What Happened Amount Owed ; {$1500.00}. Dated Opened ; XX/XX/2024. I am not liable for this debt with XXXX XXXX.I do not have a contract with Asset Care LLC.They did not provide me with the original contract, as I had requested.
Consumer Consent Provided Consent provided
6469559 2023-01-22 Threatened to contact someone or share information improperly Debt collection
Issue Threatened to contact someone or share information improperly
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Talked to a third-party about your debt
Sub Product Other debt
Date Received 2023-01-22
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-01-22
Complaint What Happened This company is a debt collector and has put information about me on my consumer report. I have no affiliation with this company nor do I know who this company is. I have not given them any permission to use my information.
Consumer Consent Provided Consent provided
2929159 2018-06-07 Written notification about debt Debt collection
Tags Older American
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product I do not know
Date Received 2018-06-07
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2018-07-13
Consumer Consent Provided Consent not provided
2487484 2017-05-18 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2017-05-18
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2017-05-18
Complaint What Happened The debt is not mine. When I contacted the company I did n't have an account so I was told to enter my phone number. When I done that there was no account listed for me. I 've left many voicemails with the company but they never call me back.
Consumer Consent Provided Consent provided
2703911 2017-10-17 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Medical debt
Date Received 2017-10-17
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2017-10-17
Consumer Consent Provided Consent not provided
6378995 2022-12-30 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Medical debt
Date Received 2022-12-30
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-12-30
Complaint What Happened I have never received any notification regarding this alleged debt they say I owe. I check my credit and a collection account appears on my credit file. I have sent a validation notice, yet I have not since received any responses with their method of validation or any validation at all. Please explain how you're reporting this account as meeting FCRA guidelines? The letter sent is attached requesting validation and If you can not provide me with this information, then please delete this account from my report.
Consumer Consent Provided Consent provided
1438391 2015-06-25 Disclosure verification of debt Debt collection
Issue Disclosure verification of debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Not given enough info to verify debt
Sub Product Medical
Date Received 2015-06-25
Submitted Via Phone
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2015-07-01
Consumer Consent Provided N/A
5233058 2022-02-17 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Medical debt
Date Received 2022-02-17
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-02-17
Complaint What Happened I recently paid the debt debt collection dealing with XXXX XXXX XXXX to ASSET CARE located in XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX They had not removed the letter but sent me a letter in the mail stating the debt was paid. Now that I received the letter it has been placed again under a company that is right accoss to their building CAPIO PARTNERS XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX I believe this company is trying to scam more money from me under another debt collector
Consumer Consent Provided Consent provided
5535090 2022-05-03 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Credit card debt
Date Received 2022-05-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-05-03
Complaint What Happened No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either
Consumer Consent Provided Consent provided
6720809 2023-03-20 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2023-03-20
Submitted Via Postal mail
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-03-20
Consumer Consent Provided N/A
3992510 2020-12-05 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Medical debt
Date Received 2020-12-05
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2020-12-05
Complaint What Happened This company put a collection on my credit report which has already been removed and has a police report attached to it for the result of identity theft. This company is claiming I owe a amount of {$310.00}. This company is not the originator of the proclaimed debt. By law this debt collector is breaking the law by attempting to collect a debt that they did not originate.
Consumer Consent Provided Consent provided
9665145 2024-07-31 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product I do not know
Date Received 2024-07-31
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-08-06
Complaint What Happened I notified all three Credit bureaus of the attack, submitting all required information to help in the dispute process, called the bureaus to verify my identity.
Consumer Consent Provided Consent provided
9117323 2024-05-28 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Medical debt
Date Received 2024-05-28
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-05-28
Consumer Consent Provided Consent not provided
8953891 2024-05-07 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Medical debt
Date Received 2024-05-07
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-05-07
Consumer Consent Provided Consent not provided
8469350 2024-03-04 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Capio Partners, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2024-03-04
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-03-04
Consumer Consent Provided Consent not provided

Date of last update: 15 Aug 2024

Sources: Alabama Secretary of State