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Royal United Mortgage LLC

Royal United Mortgage LLC

Details

Name:	Royal United Mortgage LLC
Jurisdiction:	Alabama
Legal type:	Foreign Limited Liability Company
Status:	Exists
Date of registration:	18 Jan 2008 (17 years ago)
Entity Number:	000-615-073
Register Number:	000615073
ZIP code:	36104
County:	Montgomery
Place of Formation:	Indiana
Registered Office Street Address:	641 SOUTH LAWRENCE STREETMONTGOMERY, AL 36104
Principal Address:	10194 Crosspoint BoulevardSuite 110INDIANAPOLIS, IN 46256

Agent

Name	Role
CORPORATION SERVICE COMPANY INC.	Agent

CFPB Complaint

Complaint Id

Date Received

Issue

Product

2221663

2016-11-23

Application, originator, mortgage broker

Mortgage

Tags	Older American
Issue	Application, originator, mortgage broker
Timely	Yes
Company	ROYAL UNITED MORTGAGE LLC
Product	Mortgage
Sub Product	Other mortgage
Date Received	2016-11-23
Submitted Via	Phone
Company Response	Closed with explanation
Consumer Disputed	No
Date Sent To Company	2016-11-23
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided	N/A

1453015

2015-07-06

Settlement process and costs

Mortgage

Issue	Settlement process and costs
Timely	No
Company	ROYAL UNITED MORTGAGE LLC
Product	Mortgage
Sub Product	Conventional fixed mortgage
Date Received	2015-07-06
Submitted Via	Web
Company Response	Closed with explanation
Consumer Disputed	No
Date Sent To Company	2015-07-06
Complaint What Happened	We started the process of a refinance with cash out on XXXX. We were told that royal united mortgage could close the loan in 7-10 day. XXXX XXXX said he was confident that we would close close to XXXX. Since that time I have been met with false promises and excuses as to why we have to push the closing back a few days. I 've had to fax them the XXXX XXXX times! After the XXXX time, I ended up going to the local IRS building to obtain the transcripts myself. Every day we were held up on some form that I had already faxed them. Every week on Monday, we were told we 'd close by friday ... Now 7-10 days has turned into almost 45 days. The customer service was stellar to begin with .... now as my frustration grows we 're being treated to annoyance and disdain. It seems like they were great until we were committed to this loan. Now I ca n't even get a straight anewer on if we 're closing with an attorney, a title company, or a notary. I just keep hearing, " no worries, we have companies that we work with regularly ''. This is just all around BAD BUSINESS!
Consumer Consent Provided	Consent provided

1235238

2015-02-11

Settlement process and costs

Mortgage

Issue	Settlement process and costs
Timely	Yes
Company	ROYAL UNITED MORTGAGE LLC
Product	Mortgage
Sub Product	Conventional fixed mortgage
Date Received	2015-02-11
Submitted Via	Web
Company Response	Closed with non-monetary relief
Consumer Disputed	Yes
Date Sent To Company	2015-02-11
Consumer Consent Provided	N/A

Date of last update: 15 Aug 2024

Sources: Alabama Secretary of State