|
11337376
|
2024-12-31
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2024-12-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-14
|
|
|
1371033
|
2015-05-12
|
Managing the loan or lease
|
Consumer Loan
|
|
| Tags |
Servicemember
|
| Issue |
Managing the loan or lease
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Consumer Loan
|
| Sub Product |
Installment loan
|
| Date Received |
2015-05-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-05-12
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7673295
|
2023-10-10
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2023-10-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-10-10
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7533667
|
2023-09-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was already discharged in bankruptcy and is no longer owed
|
| Sub Product |
Other debt
|
| Date Received |
2023-09-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-11
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7860257
|
2023-11-17
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2023-11-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-11-17
|
| Complaint What Happened |
I opened an account with XXXX to pay for car repairs. I financed about {$1200.00} and repaid the entire amount, plus the 5 % interest within the first 90 days. XXXX hassled me about repaying the whole amount in a timely fashion, but eventually marked the account as paid in full and closed it on XX/XX/XXXX, 2 months after I had repaid the loan.
Then in XX/XX/XXXX I was contacted by the company saying that I owed them an additional {$100.00} that had been miscalculated by XXXX. I did not agree with this and requested proof but never received. Instead I received a notice saying that if I did not pay the additional {$100.00} the account would be sent to collections, so against my will, I paid the money as I was trying to buy a house and keep my credit in good standing. Once I paid the {$100.00}, the account was closed again in XX/XX/XXXX.
Unfortunately, I received yet another notice in XX/XX/XXXX from the XXXX alleging that I now owed them an additional $ XXXX. I requested an itemized breakdown of how I could still owe them, but I have yet to receive that document although XXXX has now reported the fraudulent debt to the credit bureaus who are unethically upholding XXXX 's scamming practices. My credit report even shows that I paid the debt in full in XX/XX/XXXX, yet the credit bureaus are allowing XXXX to fraudulently report this information. Moreover, the debt has been reported as three ( 3 ) different amounts : {$530.00}, {$650.00} ( {$650.00} ), and {$690.00}.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6581864
|
2023-02-16
|
Credit monitoring or identity theft protection services
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Credit monitoring or identity theft protection services
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Billing dispute for services
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-02-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-15
|
| Complaint What Happened |
My XXXX account number : XXXX On XX/XX/XXXX I finance two puppies with, XXXX for {$2500.00} with a ninty day same as cash and made a payment of {$440.00} on XX/XX/XXXX and XX/XX/XXXX I paid 1, XXXX and the final pay was paid on XX/XX/XXXX of {$460.00} which I've paid this account out in full.
In XXXX 0f XXXX, XXXXDuvera Financial reported to the credit bureau that my account was delinquent which is very untrue.
I called XXXX on XX/XX/XXXX and the XXXX and XXXX also XX/XX/XXXX with no avail of them trying to resolve this matter nor did, XXXX or XXXX tried to help me in resolving this issues at hand which has caused my credit score to drop and hardship to my living and for me to get a loan form anyone else due to their misleading fraudulent report of me missing a payment.
These people at, XXXX XXXX Duvera Financial are misleading and scammers they're fraudulently mishandling my paid in full never late account with their company!
XXXX XXXX needs to correct my credit report with all three reporting agecny!
|
| Consumer Consent Provided |
Consent provided
|
|
|
6659492
|
2023-03-08
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Duvera Billing Services, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-03-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-08
|
| Consumer Consent Provided |
Consent not provided
|
|
