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36104
Prospect Mortgage, LLC

Prospect Mortgage, LLC

Details

Name:	Prospect Mortgage, LLC
Jurisdiction:	Alabama
Legal type:	Foreign Limited Liability Company
Status:	Withdrawn
Date of registration:	24 Sep 1998 (26 years ago)
Entity Number:	000-601-756
Register Number:	000601756
Historical Names:	Metrociti Mortgage LLC Metrocities Mortgage, LLC
ZIP code:	36104
County:	Montgomery
Place of Formation:	Delaware
Principal Address:	15301 VENTURA BLVD D300SHERMAN OAKS, CA 91403
Registered Office Street Address:	641 SOUTH LAWRENCE STREETMONTGOMERY, AL 36104

Activities MORTGAGE LENDING/FIRST & SECOND MORTGAGES/HOME EQUITY LOANS

Agent

Name	Role	Address
CORPORATION SERVICE COMPANY INC	Agent	251 LITTLE FALLS DRIVEWILMINGTON, DE 19808

Events

Event Date	Event Type	Old Value	New Value
2009-02-27	Name Change	Metrocities Mortgage, LLC	Prospect Mortgage, LLC
2003-11-26	Name Change	Metrociti Mortgage LLC	Metrocities Mortgage, LLC

CFPB Complaint

Complaint Id

Date Received

Issue

Product

1535534

2015-08-25

Application, originator, mortgage broker

Mortgage

Issue	Application, originator, mortgage broker
Timely	No
Company	Prospect Mortgage, LLC
Product	Mortgage
Sub Product	Conventional fixed mortgage
Date Received	2015-08-25
Submitted Via	Web
Company Response	Closed with explanation
Consumer Disputed	Yes
Date Sent To Company	2015-08-25
Complaint What Happened	I used Prospect Mortgage in XXXX Alabama on a residential home purchase. I had a contract on a home contingent on sale of mine. I had to close on my house by the XXXX of XXXX, in order to accept contract for sale. Me and my real estate agent both told the loan officer at Prospect what our deadline was, they said they could meet it, and we sent them information to begin the process on XXXX XXXX. The closing date comes, and Prospect has n't funded my loan. This is after they confirmed to us we were good to close. Then they come back and say the closing attorney is n't approved. So the attorney fills out paperwork and submits it. Then they say that can take up to several days. The XXXX, still no closing. The XXXX, no closing, so I emailed their consumer advocate. This seemed to get the ball rolling, although I never sensed any sort of urgency on their part. We closed on tuesday, the XXXX. Because of the missed closing date, I had to rent XXXX storage units and move XXXX, once to storage and from storage to my new house. I had to stay in a motel for XXXX nights. I had to throw away food I had no way to keep since storage units do n't have electricity for refrigeration. I lost time away from work. The loan officer said to keep a record and submit my expenses for reimbursement. I did submit almost XXXX dollars worth. Never during the process did the branch manager call me to apologize, or give me any indication that he was even concerned or involved. The processor that did my loan was fired, and the loan officer resigned, because they ca n't seem to meet closing dates. The branch manager, XXXX, refuses to reimburse me. He did n't even apologize except through email after his manager brought it to his attention. He has lied to me in every dealing with him, and there is an almost identical complaint about XXXX and the local branch on the consumer affairs page. My agent says her mortgage guy could have closed me in 3 weeks, I went 40 days with prospect. I have done XXXX mortgages, never ever had XXXX this bad.We were told multiple times we were good to close through this process, only to be delayed again and again.
Consumer Consent Provided	Consent provided

Date of last update: 14 Aug 2024

Sources: Alabama Secretary of State