1030155
|
2014-09-16
|
Improper contact or sharing of info
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Contacted employer after asked not to
|
Sub Product |
Federal student loan
|
Date Received |
2014-09-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-09-16
|
Consumer Consent Provided |
N/A
|
|
1377327
|
2015-05-15
|
Customer service / Customer relations
|
Credit card
|
|
Tags |
Older American
|
Issue |
Customer service / Customer relations
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Credit card
|
Date Received |
2015-05-15
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-05-18
|
Consumer Consent Provided |
Consent not provided
|
|
1424296
|
2015-06-16
|
Communication tactics
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2015-06-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-06-16
|
Complaint What Happened |
They call between XXXX times a day from multiple numbers and never leave a call back number or voice mail. Previously I 've spoken with a representative who refused to tell me any information about the nature of the call without me giving my social security number which I 'm not comfortable with. Prior to the constant phone calls I 've never received any communications from them by mail or otherwise.
|
Consumer Consent Provided |
Consent provided
|
|
784820
|
2014-03-29
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
I do not know
|
Date Received |
2014-03-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-03-31
|
Consumer Consent Provided |
N/A
|
|
472603
|
2013-08-02
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Contacted me after I asked not to
|
Sub Product |
I do not know
|
Date Received |
2013-08-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-08-02
|
Consumer Consent Provided |
N/A
|
|
629478
|
2013-12-11
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2013-12-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-12-18
|
Consumer Consent Provided |
N/A
|
|
902451
|
2014-06-19
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-06-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-06-23
|
Consumer Consent Provided |
N/A
|
|
460787
|
2013-07-18
|
False statements or representation
|
Debt collection
|
|
Tags |
Older American
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
I do not know
|
Date Received |
2013-07-18
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-07-23
|
Consumer Consent Provided |
N/A
|
|
903506
|
2014-06-20
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Credit card
|
Date Received |
2014-06-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-06-20
|
Consumer Consent Provided |
N/A
|
|
1068081
|
2014-10-11
|
Disclosure verification of debt
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Non-federal student loan
|
Date Received |
2014-10-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-10-11
|
Consumer Consent Provided |
N/A
|
|
846541
|
2014-05-09
|
Dealing with my lender or servicer
|
Student loan
|
|
Issue |
Dealing with my lender or servicer
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Student loan
|
Sub Issue |
Trouble with how payments are handled
|
Sub Product |
Non-federal student loan
|
Date Received |
2014-05-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-05-09
|
Consumer Consent Provided |
N/A
|
|
932690
|
2014-07-10
|
Can't repay my loan
|
Student loan
|
|
Issue |
Can't repay my loan
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Student loan
|
Sub Issue |
Can't get flexible payment options
|
Sub Product |
Non-federal student loan
|
Date Received |
2014-07-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-07-17
|
Consumer Consent Provided |
N/A
|
|
1290486
|
2015-03-19
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
I do not know
|
Date Received |
2015-03-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-03-19
|
Consumer Consent Provided |
Other
|
|
1315949
|
2015-04-04
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
EXPERT GLOBAL SOLUTIONS, INC.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Credit card
|
Date Received |
2015-04-04
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-04-04
|
Complaint What Happened |
I receive XXXX to XXXX calls per day from this company in a day - they are a collection agency - NCO Group - I have asked repeatedly to put everything in writing - and still have yet to receive any documentation. The calls start early morning and last till late at night, XXXX through XXXX.
When I block the number they are calling from - they move on to another number. I have received voice mails stating that they are needing for me to return the call concerning a legal matter or I am being notified of legal action being taken.
|
Consumer Consent Provided |
Consent provided
|
|