|
11258818
|
2024-12-23
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
Remitly, Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
International money transfer
|
| Date Received |
2024-12-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-27
|
|
|
7317717
|
2023-07-28
|
Money was not available when promised
|
Money transfer, virtual currency, or money service
|
|
| Tags |
Older American
|
| Issue |
Money was not available when promised
|
| Timely |
Yes
|
| Company |
Remitly, Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
International money transfer
|
| Date Received |
2023-07-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-28
|
| Complaint What Happened |
I made a transaction to XXXX for the amount of {$400.00} on the XXXX of XXXX then I made another one on the XXXX of XXXX and neither one of the recipients have received the money that I sent Transaction number on the XXXX of XXXX ( XXXX ) the other made on the XXXX of XXXX ( XXXX ) Remitly sent an email stating that the transaction that was done on the XXXX that they confirmed that the transfer never arrived to the recipient and XXXX and that they had refunded to my account the total amount of my transfer including any fees but I have not received it. The other transaction on the XXXX they stated that is still in progress I don't understand
|
| Consumer Consent Provided |
Consent provided
|
|
|
8616436
|
2024-03-25
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
No
|
| Company |
Remitly, Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
International money transfer
|
| Date Received |
2024-03-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-03-27
|
| Consumer Consent Provided |
Consent not provided
|
|
|
9737204
|
2024-08-07
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
Remitly, Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
International money transfer
|
| Date Received |
2024-08-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-08-07
|
| Complaint What Happened |
I was scammed by a clothing manufacturer in XXXX. The manufacturer was supposed to give me a refund because they made a mistake and made my pants wrong. I asked them multiple times to fix it or refund me please and they didnt and refused. They keep saying theyre still shipping it but gave me a tracking number where no package exists. I tried solving it with Remitly but they told me it was nothing they can do.
|
| Consumer Consent Provided |
Consent provided
|
|
